Public Course Special - HLTHPS006 - Assist Clients with Medication - $225 per person
This course covers the skills and knowledge required to prepare for and provide medication assistance to a variety of clients and to support a client to self-administer their medication using the relevant mode of administration. It also involves reading, understanding and accurately completing medication documentation such as care plans and medical charts after administration of medication.
Participants will learn about the importance of checking and confirming the care plan and details, client identity, correct medication including expiry dates, dosage instructions, correct dosage. And conducting pre and post administration client checks, cleaning equipment, disposal and storage of medications according to organisation procedures.
The skills in this course apply to community services and health workers with authority in their state or territory to assist with the administration of medication and must be used in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
This course is often delivered in conjunction with HLTAAP001 - Recognise Healthy Body Systems
Provider of Training And Assessment
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909 by Australian Pacific Training Solutions.
Important Information Prior to Enrolment
Unit Being Delivered
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
Cost: $225 per person for Online with Face to Face Public Courses. Higher fees for full face to face and onsite delivery.
Refund and fee protection policy – Please refer to the student handbook.
Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the sections following.
Entry Requirements
An individual undertaking this course will need to demonstrate the following to be eligible for entry:
An official form of photo identification (e.g., driver’s licence, passport, or student ID).
Visual acuity, with or without corrective aids, to accurately read medication care plans, medication labels, and measuring equipment, and to observe client condition.
To successfully complete this course, students will need to demonstrate the following language, literacy, numeracy and digital (LLND) skills during training and assessment:
Learning: Can learn and remember steps for safely helping someone take their medicine and know when to ask for further advice.
Reading: Can read and understand labels, instructions, or charts that show how and when medication should be taken.
Writing: Can write simple notes or fill in records to keep track of medication that’s been given or when a patient refuses it.
Oral communication: Can ask and answer questions clearly to make sure I understand how to help someone with their medication.
Numeracy: Can use basic maths to check times, doses, or the number of tablets that need to be given.
Digital Literacy: Able to use a mobile phone or basic device to read messages, follow online instructions, complete online forms or access learning resources
The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and associated assessment tasks.
Delivery mode:Online with face-to-face - The online pre-course learning and theory assessment is expected to take approximately 5-6 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the online component in less time, while those new to the subject may need more time to complete all the learning content and theory questions.
What happens at the course?
Assessment Activities
**Practical scenarios: **
Scenario 1 – Provide assistance with medication – Asthma
Scenario 2 – Provide assistance with medication – Anaphylaxis
Scenario 3 – Provide assistance with medication – PRN Liquid Paracetamol
Scenario 4 – Provide assistance with medication – Eye Drops
Scenario 5 – Provide assistance with medication – Tablets
**Documentation **- The student must complete the following to the appropriate standard:
Incident Report Forms
Medication Administration Forms
Theory assessment - A written assessment consisting of short answer and multiple-choice and short answer questions. The student must complete all assessment questions.
Core Skill Requirements
Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.
Learning
I can learn and remember steps for safely helping someone take their medicine, and know when to ask for further advice.
Reading
I can read and understand labels, instructions, or charts that show how and when medication should be taken.
Writing
I can write simple notes or fill in records to keep track of medication that’s been given or when a patient refuses it.
Oral Communication
I can ask and answer questions clearly to make sure I understand how to help someone with their medication.
Numeracy
I can use basic maths to check times, doses, or the number of tablets that need to be given.
Australian Pacific Training Solutions
Enquire about a group booking for this course
What HLTHPS006 lets you do
HLTHPS006 is all about assisting clients with medication. That means learning how to support a client with medication in line with their care plan, medication chart, workplace procedures, health professional instructions, your role and the requirements in your state or territory.
Check the plan
Read care plans, medication charts, labels, dosage instructions and expiry dates before providing support.
Support self-administration
Assist the client to take their own medication where the care plan, workplace rules and your role allow it.
Complete medication records, incident forms and reports according to workplace requirements.
This course does not give you automatic permission to give out medication in any situation. Your workplace has to allow it, the care plan has to be clear and you must stay within your role.
This is important in NDIS, aged care, disability support and home care. Medication support can affect a client’s safety, so workers need to know what they can do, what they cannot do and when to stop.
HLTHPS006 vs HLTHPS007
People often ask what the difference is between HLTHPS006 and HLTHPS007. The simple answer is that HLTHPS006 focuses on assisting clients with medication, while HLTHPS007 focuses on administering and monitoring medication in a healthcare setting.
Unit
Focus
What this means for workers
HLTHPS006
Assist clients with medication and support self-administration.
You learn how to follow care plans, check medication details, assist safely and complete records.
HLTHPS007
Administer and monitor medication in a healthcare setting.
This is a different unit with a different scope. Ask your employer which one applies to your role.
For most support workers, the key point is simple: completing HLTHPS006 does not automatically mean you can administer medication. Your role depends on your workplace, the client’s needs, the care plan and the type of medication support required.
If you are not sure, check with your supervisor, registered nurse, manager or the health professional linked to the client’s care.
Assist clients with medication vs medication administration
Lots of people search for a medication administration course or medication administration certificate when they actually need HLTHPS006. The wording can be confusing.
HLTHPS006 is about helping workers assist clients with medication. This can include:
Reminding a client to take their medication
Checking the care plan and medication chart
Checking medication labels and dosage instructions
Supporting self-administration
Helping with dose administration aids
Logging medication records
Reporting medication worries, errors or unclear instructions
It does not mean you can give out medication in any workplace. You must stick to the rules of your workplace. If the chart, care plan, label or instruction does not add up, do not guess. Stop and ask for help.
The 7 rights of medication assistance
A safe medication check often follows the “rights” of medication support. Your workplace may use five, six, seven or more checks. A common set is the 7 Rights.
Right client: Check that you are assisting the right person using the approved workplace process.
Right medication: Check the medication name against the care plan and medication chart. Do not rely on memory.
Right dose: Read the label and medication chart carefully. If the dose is unclear, stop.
Right time: Check when the medication is due, including any timing instructions such as with food.
Right route: Check how the medication is taken or used, such as tablets, eye drops, creams, patches or liquids.
Right documentation: record support as required, such as in medication charts, forms or incident reports.
Right response: Watch for changes before and after support. If the client seems unwell, follow workplace reporting steps.
When you must stop and ask for help
Medication assistance is not a task to guess your way through. If something looks wrong, unclear, expired, missing, dirty or unsafe, stop and ask for guidance before you continue.
Stop
Stop and seek advice if the medication is past its use-by date, the label is hard to read, the medication chart is missing, the care plan is unclear, the client refuses medication, the client seems unwell, the dose looks wrong or the medication is damaged.
You should also stop if the blister pack does not match the chart, medication is missing, you drop the medication, you are not sure if the task fits your role or a family member asks you to give something not listed.
StopPause if something does not look right. CheckReview the care plan, medication chart, label and workplace steps. ReportEscalate the issue if you are unsure or not allowed to continue. RecordDocument what happened under workplace rules.
Client refusal, errors and PRN medication
Things can go wrong in real care settings. HLTHPS006 helps workers understand how to respond in line with workplace procedures.
If a client refuses medication
Do not force the client to take it. Stay calm, follow the care plan and workplace rules, record the refusal if required and report it to the right person.
If you notice a medication error
An error might include the wrong client, dose, time, route or medication. Report it straight away and complete the required records.
If PRN medication is requested
PRN medication is taken when needed under set rules. Check the care plan, chart, reason for use, timing and workplace rules before continuing.
Do not hide a medication error. The sooner it is reported, the safer it is for the client.
Why this course matters for support workers
Medication support is a common part of care work. It can come up in disability support, NDIS support, aged care, home care, community services, residential care and personal care work.
Many employers want workers who can read care plans, follow written steps, check medication details and complete records. HLTHPS006 can help show that you have been trained in medication assistance.
Who should complete this course?
Disability support workers
NDIS support workers
Aged care workers
Home care workers
Community services workers
Residential care staff
Personal care workers
Healthcare support workers
Staff in aged care facilities
Employers training care teams
It may also suit people moving into care work who want stronger job-ready skills. If your workplace requires medication competency, check whether HLTHPS006 is the right unit for your role.
Course duration, format and pricing
Australian Pacific Training Solutions offers flexible course options. These may include online learning, face-to-face training, workplace delivery or training at an APTS site.
Course detail
What to expect
Public course price
$225 per person for online learning with face-to-face public courses. Higher fees may apply for full face-to-face and onsite delivery.
Online learning
Estimated 5-6 hours, depending on your experience, reading skills and course knowledge.
Skills check
Students then attend a face-to-face skills check.
Delivery options
Online learning with face-to-face assessment, full face-to-face training, or workplace group training by arrangement.
Work placement
No work placement is required as part of this course.
Students completing online learning need reliable internet access and a smartphone, tablet, laptop or computer. For workplace training or group bookings, contact APTS to confirm dates, costs and options.
Provider of training and assessment
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909 by Australian Pacific Training Solutions.
The following unit will be awarded to successful participants. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
HLTHPS006 helps you understand practical medication support. You will learn what to check, what to record and when to ask for help.
Before assisting a client, you may need to read their care plan, check their medication chart, confirm their identity and check medication containers, labels, dosage, route, timing and expiry dates.
Practical support skills
Prompting a client to take medication
Checking instructions before assisting
Preparing approved support items
Checking equipment is safe to use
Safe workplace process
Supporting self-administration
Recording details after support
Safe handling and storage
Infection control and disposal
Assessment
Assessment involves both written and practical tasks. This helps you show that you understand the knowledge and can apply the skills in workplace-style scenarios.
Scenario 1: Provide assistance with medication - Asthma Scenario 2: Provide assistance with medication - Anaphylaxis Scenario 3: Provide assistance with medication - PRN Liquid Paracetamol Scenario 4: Provide assistance with medication - Eye Drops Scenario 5: Provide assistance with medication - Tablets
Documentation
Students must complete required documentation to the appropriate standard, including incident report forms and medication administration forms.
Theory assessment
Theory assessment includes short-answer and multiple-choice questions. Students must complete all assessment questions.
Common medication forms, routes and tools
A medication route means how the medication is taken or used. HLTHPS006 helps you understand why it is important to follow the route listed on the care plan, medication chart and label.
Medication forms and routes
Tablets and capsules
Liquids and wafers
Eye drops and ear drops
Creams and ointments
Patches and inhalers
Powders
Medication tools and aids
Dose administration aids
Medication charts and forms
Reminder apps, alarms or computer systems
Cups or syringes for measuring doses
Gloves and other safety equipment
These tools can help, but they do not replace proper procedure. Even when medication is packed in a dose administration aid, you still need to check the care plan, verify the client’s identity and follow workplace rules.
Never crush, split, mix or change how medication is taken unless the care plan, workplace rules and health professional instructions allow it.
Medication terms you might see
Medication jargon can be confusing at first. Do not guess what a term means. If you are not sure, stop and ask for help.
Term
Meaning
Dose
How much medication is given.
Route
How the medication is taken or used.
PRN
Medication used when needed, but only under set conditions.
Rx
A prescription.
Dx
A diagnosis.
OD
This can mean different things, so check what it means in your workplace.
DAW
Dispense as written.
MAR
A medication administration record.
DAA
A dose administration aid.
Documentation and records
Clear records help keep the client safe and protect everyone involved. Medication documentation might include charts, medication records, incident reports, refusal forms, client notes and other workplace documents.
Good records help show what happened, when it happened, who was involved and what action was taken. Poor records can lead to problems, including missed medication or medication being given twice.
In HLTHPS006, you will practise recording medication details so you understand why accurate documentation matters.
Before, during and after booking
Before you book
Check that HLTHPS006 is the right unit for your workplace. Ask whether you also need HLTAAP001, first aid, CPR, other medication training or a workplace medication competency check.
After you book
You may need to provide enrolment details, photo ID and complete online learning before attending your practical assessment.
During the course
You will complete theory and practical tasks covering medication assistance, care plans, charts, workplace rules, safe support and medication records.
After successful completion
Eligible students receive the official result for HLTHPS006 Assist clients with medication, issued by Allens Training Pty Ltd RTO 90909.
Do you need work placement?
No. You do not need work placement for this course. You still need to complete the online learning, written questions, practical tasks and medication records. Your employer may also have extra workplace steps you need to complete before assisting clients with medication.
Entry requirements
To enrol, you need to meet the entry requirements. This includes providing official photo ID and having the skills needed to complete the assessment tasks.
You need to be able to read
Care plans
Medication charts
Dosage instructions
Expiry dates
Medication containers and labels
Measuring equipment
You need basic skills in
Reading and writing
Communicating in English
Using numbers for times, doses and measurements
Using digital tools
Noticing changes in a client’s physical condition
For online learning, you will need a reliable internet connection, a suitable device and enough time to study at your own pace.
What to bring
Bring official photo ID to your session. You may also need your USI details, depending on the enrolment process. For online learning, make sure you have a suitable device, internet access, time to complete the tasks and any enrolment details requested by APTS.
HLTHPS006, HLTAAP001 and first aid training
Some learners may also need HLTAAP001 Recognise Healthy Body Systems. This depends on your job, workplace or training pathway.
HLTHPS006 is about medication assistance. HLTAAP001 is about understanding how body systems work. First aid training is separate and focuses on emergency response.
If you are not sure which course you need, ask your employer before enrolling.
How to choose the right HLTHPS006 provider
Before you book a medication course, it helps to ask a few practical questions.
Does the course cover the nationally recognised HLTHPS006 unit?
Who is the Registered Training Organisation and who issues the certificate?
Does the course include a skills check?
Do you need to attend in person or can part of the course be completed online?
How long does the online component take?
Do you need to complete work placement?
Is this course right for your job and do you also need HLTAAP001?
Are there fees for changing your course date?
How long after passing will you receive your results?
These questions can help you avoid confusion between approved training, awareness sessions and non-accredited medication training.
Why choose Australian Pacific Training Solutions?
Australian Pacific Training Solutions provides practical training across Melbourne and Victoria. APTS delivers HLTHPS006 with real-world examples, such as chart checks, dose administration aids and what to do if a client refuses medication.
Nationally recognised training
Training and assessment delivered on behalf of Allens Training Pty Ltd RTO 90909.
Practical examples
Learn with realistic medication support scenarios for care, disability and community services settings.
Public and workplace options
Choose public course options or ask about group training for your workplace team.
Experienced trainers
Train with a team that understands real-world workplace expectations and support worker needs.
APTS also supports employers who need staff training and records. This can be useful for disability providers, aged care facilities, NDIS businesses and community services teams.
Training locations
Australian Pacific Training Solutions offers training across Melbourne and Victoria. Course dates and options may vary by location, so contact APTS to ask about HLTHPS006 Melbourne course dates, workplace delivery or group training.
For learners in Melbourne and Victoria, APTS offers HLTHPS006 with online learning, face-to-face assessment and workplace training options.
Ready to enrol?
Book HLTHPS006 in Melbourne or ask about group training
Planning to complete HLTHPS006 Assist Clients with Medication? Contact Australian Pacific Training Solutions to book your spot or ask about group training for your team.
This medication course helps support workers, aged care staff, disability workers and community services teams learn how to assist clients safely, follow care plans, read medication charts, check details and complete medication records.
Call 1300 325 001 or email info@auspactraining.com.au
HLTHPS006 Assist Clients with Medication FAQs
What is HLTHPS006 Assist clients with medication?
HLTHPS006 is a nationally recognised unit of training - it teaches workers how to assist clients with medication, support self-administration, and put records together.
What is the difference between HLTHPS006 and HLTHPS007?
HLTHPS006 is all about helping clients with medication - HLTHPS007 is about administering and monitoring medications. If you're not sure which one you need, just ask your employer which unit is right for your role.
Can support workers give out medication?
The thing is, support workers should only help with medication if their role, workplace rules, care plan, and local requirements are all okay with it. HLTHPS006 doesn't give you a free pass to administer medication in every setting.
Do NDIS workers need HLTHPS006?
Some NDIS providers might ask workers to do HLTHPS006 before they can help clients with medication - so check your workplace rules and the participant’s care plan.
What are the 7 Rights of medication assistance?
You might have heard of the 7 Rights - that's right client, right medication, right dose, right time, right route, right documentation, and right response. Your workplace might have its own version that it uses.
What should I do if a client refuses medication?
Don't force the client to take it - just follow the care plan and workplace rules, and record the refusal if you need to and report it to the right person.
Can I help with PRN medication?
You can only help with PRN medication if your role allows it, the care plan, medication chart, and workplace rules are all clear - and if you're not sure, ask for help.
Is HLTHPS006 nationally recognised?
Yes it is - HLTHPS006 is nationally recognised. APTS delivers and assesses this course for Allens Training Pty Ltd RTO 90909.
Can I complete HLTHPS006 fully online?
No - the course includes some online learning, but you'll need to do the skills check in person.
How long does the course take?
The online bit might take about 5-6 hours - and then you'll need to do a face-to-face skills check.
Do I need work placement?
No - you don't need work placement to do the course.
What kind of practical tasks will I complete?
You might work on tasks like asthma, anaphylaxis, PRN liquid paracetamol, eye drops, and tablets - and you might also have to fill out medication forms and incident reports.
What does ‘route’ mean on a prescription?
Route means how the medication is taken or used - for example oral tablets, eye drops, creams, patches, inhalers, or liquids.
Do I need first aid training before enrolling?
First aid training is something separate - so ask your employer if you also need to do first aid, CPR, or some other aid courses.
Who issues my certificate?
Allens Training Pty Ltd RTO 90909 is the one that issues the official result - APTS just delivers and assesses the course for Allens Training.
Can I crush or change how medication is taken?
Don't go crushing, splitting, mixing, or changing medication unless the care plan, workplace rules, and health professional’s instructions are all okay with it - and if you're not sure, ask for help.
Can I help with Webster-paks or blister packs?
You can only help with dose administration aids if your job, the care plan & workplace rules make it okay
If your medication chart & blister pack dont look like they match
dont just keep going - stop in your tracks, check the records to see whats going on, & get the right person involved
