Mandatory USI in 2018
As of the 1st of January 2018 the USI Office and the Department of Education have announced that the short course exemption for USI’s (Unique Student Identifier) has ceased. This means that no nationally recognised certificate can be issued without a valid USI being provided.
When providing a USI we must validate it against your first name, surname and date of birth. If any of these records do not match up we will be unable to issue a certificate. It is therefore very important that the details provided match exactly what is on the ID used to create your USI.
If in doubt you can always log into your USI account by visiting www.usi.gov.au and checking what personal details are on record for your USI.
What is a USI?
The USI is a reference number made up of ten numbers and letters that:
- creates a secure online record of your recognised training and qualifications gained in Australia, from all training providers you undertake recognised training with
- will give you access to your training records and transcripts
- can be accessed online, anytime and anywhere
- is free and easy to create and
- stays with you for life
What to do if you have lost your USI or not sure if you have one
To check to see if you have a USI or retrieve your existing USI visit www.usi.gov.au and use the “not sure if I have a USI / find USI” feature on the font page. You can simply retrieve the USI by entering your email address, mobile phone number or answering some simple questions about yourself.
What to do if you receive a notification we cannot issue a certificate due to a missing or incorrect USI.
In the first instance it is best to visit www.usi.gov.au and confirm you have the correct USI. This can be done by selecting the “not sure if I have a USI / find USI” feature on the font page. You can simply retrieve the USI by entering your email address, mobile phone number or answering some simple questions about yourself.
Once you have confirmed your USI click on the link provided in the email and confirm the USI, first name, surname and date of birth listed are correct and match your ID. Once this is done the system will attempt to validate your USI. If the information is valid your certificate will arrive that evening.
If one bit of information is incorrect the system will identify what field is not matching, if multiple fields are not matching that it will simply ask you to recheck your USI. If you are confident the information is correct and you still cannot validate your USI then call the APTS office on 1300325001 during business hours or email firstname.lastname@example.org and one of our team will assist you.
Once you have supplied a valid USI to us this information will be kept on file for future use so you will not need to go through this process again.
What to do if you change your name
If you have a new name you would prefer on your certificate please first log in to your USI account by visiting www.usi.gov.au and update your details. Once this is done we will then be able to validate your USI using your new name. Unfortunately we can only issue certificates using the details contained in your USI portal therefore we cannot change the name on your certificate without you first updating your USI.